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Refund Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
Please read carefully for the terms and conditions of a Refund or Exchange

  • We only accept merchandise that has not been opened or altered in any way.
  • All tags and original packaging must be fully intact.
  • All returns and exchanges must be requested within 30 days from date of purchase and shipped within 30 days of Returns Approval.
  • Shipping Charges will not be Refunded
  • Returns not in original condition may be subject to a 15% restocking fee.
  • Final Sale Items clip-in extensions, wigs, hairpieces, and clearance items, will not be accepted as returns/exchanges.
  • Return Address:
         Hairoverstock Returns
         7144 N. Harlem Ave. #200
         Chicago, IL. 60631-1005

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